GratitudenounThe quality of being thankful; readiness to show appreciation for and to return kindness. I recently had a nice catch-up with Ben, a northern ‘bloke’…
Continue reading → How grateful are you and why that matters?
There’s a lot to think about when you start a new job, a hundred things, big and small, that you don’t know but need to…
Continue reading → How to avoid annoying your new colleagues
“I want to say thank YOU. You have helped me tremendously. I particularly liked the exercise to record myself in front of the mirror!” I…
I’d be happier if… I’ll be happier when… If only I had… It’s easier for them… You’re lucky… We hear these phrases a lot. It…
When I was younger, I struggled to meet people and make connections. I was awkward, didn’t know what to say or how to keep a…
Whether you call it persuasion, manipulation, development or influencing, a good people manager – in fact, anyone who works with people to get things done…
Continue reading → How to change behaviour with a nudge, not a push
